Frequently Asked Questions

It is hard to put a price on the attachment to heirlooms or treasured timepieces. Ultimately, if you like it and want to keep it then yes, it is worth it! As for a monetary value, clock prices are low. What once would sell for 150 to 200 dollars is now 75 or less!

Movements made today are almost exclusively German, made by Hermle. Parts for these contemporary movements are widely available. Now, when it comes to a Seth Thomas from 1860, any major part replacement would need to come from a donor clock or be machined. Things like springs, keys, hands, pendulums, and clock faces are still available.

The average turnaround time for a mechanical clock service, such as cleaning and oiling, is generally two weeks. Currently, with the volume of clocks needing service, we estimate between two and three weeks. 

We do not offer repair service on Anniversary Clocks, or Atmos Clocks. There are other clockmakers that do repair these, and we are happy to recommend them! 

Yes, we do!

Yes, but it is replacement more than repair. Quartz movements aren't necessarily designed to be repaired but are easily replaced and can be adapted to nearly any shape, size, or style of clock.

No, unless the clock movement has been rebuilt by our shop or is under a manufacturer's warranty. We do stand by our work and will strive to correct any issues, but we cannot warrant clock service simply due to the age of the clocks we deal with.

Yes, but a clock must NEVER be transported with the pendulum attached. Doing so will certainly put the clock out of beat and can damage internal parts. The pendulum must always be removed any time a clock is moved.

Beat, or a clock being 'in beat' refers to the steady 'tick-tock' sound. Think of a metronome clicking evenly back in forth to keep the tempo of a song, a clock needs to operate in the same manner. A clock can be perfectly level and still be out of beat due to an internal misalignment.

It depends on the brand and type. Consider this; the life expectancy of a vacuum cleaner today is about 8 years with regular service. Without regular service, that can drop to two years or less. In the long run, a properly maintained vacuum cleaner can offer many years of service. It is a machine, and all machines require some sort of maintenance from time to time. Also, fixing a machine keeps it out of a landfill, which is a much greener solution!

Thats a hard question to answer. Each brand has its pros and cons. In my experience brands like Riccar, Kirby, Filter Queen, and Sebo are quite reliable. Some of these brands can have considerable cost when new but they will most assuredly be the last vacuum you have to buy!

Yes, there are still many parts available for machines as far back as the 70's. As for older, that would fall to the large inventory of vintage and antique parts that we have gathered over the years.